Welcome to Sony Battery Pvt Ltd. (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access and use of our website, products, and services. By using our platform, you agree to these Terms.

1. General Information

Sony Battery Pvt Ltd. offers product listings, pricing, and related information for batteries, oils, inverters, horns, speakers, music players, and related automotive accessories. All products, specifications, prices and services displayed on the website are subject to change without prior notice.

2. User Account

• Customers may create an account to access invoices, service records, and purchase history.

• You are responsible for maintaining the confidentiality of your account login details.

• Activity performed through your account will be considered as authorized by you.

3. Product Information

• We strive to provide accurate product descriptions, specifications and pricing.

• However, colors, images, specifications, and stock availability may vary.

• Products may be available for 2-wheeler, 3-wheeler, 4-wheeler, or other specific categories depending on brand and compatibility.

4. Inverter Packages

• The Company offers Basic and Pro inverter packages.

• Purchase, installation, warranty, and service for these packages are managed offline.

• Users can view invoices and service updates in their online account.

• Actual performance, features, and benefits may vary based on model and usage.

5. Pricing and Payments

• Prices displayed on the website are for information purposes only.

• Prices are subject to applicable taxes, installation charges, shipping, and other fees.

• Final billing and transactions may take place offline.

6. Warranty and Service

• Products and service packages may carry manufacturer or company-defined warranties.

• Warranty terms differ based on product, brand, model, and service plan.

• Warranty does not cover misuse, physical damage, accidents, or unauthorized modifications.

7. Service Updates

• Users may receive service notifications, updates, and reminders through their account, email, or SMS.

• Service timelines may vary based on product condition, availability, and external factors.

8. Returns, Refunds and Exchanges

• Returns or refunds are subject to Company policies applicable at the time of purchase.

• Consumable products like oils may not be returnable once opened.

• Final decision rests with the Company.

9. Limitation of Liability

The Company shall not be liable for:

• Indirect, incidental, or consequential damages.

• Loss of vehicle performance, damage, or malfunction due to improper installation or use.

• Any loss arising from user negligence or third-party services.

In no event shall Company’s total liability exceed the actual amount paid by the customer.

10. User Conduct

You agree not to:

• Misuse or hack our website.

• Upload harmful or illegal content.

• Provide false information.

• Interfere with system performance.

11. Intellectual Property

All content, trademarks, product listings, graphics, and images displayed on the website are owned by or licensed to the Company.
Copying, reproducing, editing, or distributing without permission is strictly prohibited.

12. Third-Party Links

Our website may contain links to third-party sites.
We do not endorse, control, or guarantee their content or practices.

13. Account Termination

We may suspend or terminate access to your account if:

• You violate these Terms.

• Fraudulent or suspicious activity is detected.

• You request closure.

14. Privacy

Use of the website is also governed by our Privacy Policy, which explains how we collect and handle your data.

15. Changes to Terms

We reserve the right to update these Terms at any time.
Continued use of the website means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of India.
Any disputes shall be resolved in the courts of Ahmedabad, Gujarat.

17. Contact Information

For queries, support, or complaints, please contact:

Sony Battery Pvt Ltd.
Email: support@sonybattery.com
Phone: +91-97261 36713
Address: L-14, Sagar Complex, Dandi Road, Eru Char Rasta, Vejalpore, Navsari, Gujarat - 396450, India